Get in Touch Directly¶
Need Help Fast?¶
Use one of the channels below to get live technical support or ask questions.
Prefer to see all available channels? Here are your options:
📱 Telegram: Polkadot Developer Support¶
The fastest way to get support.
- Who’s there: DevRel team and active developer community
- Response time: within 2 business days (usually faster)
- Topics: any developer-related question is welcome
👉 Join Telegram
🔌 Discord: Polkadot Official Server¶
Focused support for smart contracts and general developer chat.
- Smart contracts:
Ask in#solidity-smart-contractsand#ink_smart-contracts - General developer support:
Ask in#solidity-smart-contracts - Response time: within 1 business day (usually faster)
- Other topics: community-led discussion only
👉 Join Discord
🧬 Matrix: Polkadot Developer Support¶
This is the support channel staffed by engineers from Parity, Web3 Foundation, and Polkadot DevRel.
- Who’s there: Parity, W3F, DevRel, and community contributors
- Response time: within 1 business day (usually faster)
- Topics: full-spectrum developer support
- Bridged with Telegram (all messages synced)
👉 Join Matrix
Not sure where to start?
Join Telegram above — let us know what you need, and we’ll help you get unstuck.