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Polkadot Developer Support

The documentation answers most questions, but sometimes you need more: an answer to a specific problem, a working example, or someone to talk to. This page lists where to find that help.

If something in the documentation is missing, unclear, or broken, open a documentation issue.

Choose the Right Channel

Developer support is split by who operates the service you are using. Find your problem in this table before you ask, so it reaches the team that can resolve it.

Your problem involves Where to ask
Polkadot SDK, runtime development, parachains, or core Polkadot infrastructure Polkadot Developer Support
Paseo Next v2, or Parity's tools for building Polkadot Products, such as the playground CLI Polkadot Developer Support, or the tool's own GitHub repository for bug reports
Products Devnet, PCF's Polkadot App builds (including the Google Play app), deploying a Polkadot Product to Products Devnet, or pad PCF Developer Support: products-devnet-issues, or #devnet-discussion on the Polkadot Discord server

The Polkadot Community Foundation (PCF) operates Products Devnet and its Polkadot App builds using open-source technology developed by Parity. Parity does not operate those services, so the Polkadot Developer Support channels cannot resolve problems with them.

Support Channels

Use one of the channels below to get live technical support or ask questions.

  • Telegram: Polkadot Developer Support

    • Who’s there: DevRel team and active developer community.
    • Response time: Within 2 business days, usually faster.
    • Topics: Polkadot SDK, runtime development, parachains, core Polkadot infrastructure, and Polkadot Products built with Parity's tools. For PCF-operated services, see Choose the Right Channel.

    Join Telegram

  • Discord: Polkadot Official Server

    • Smart contracts: Ask in #solidity-smart-contracts and #ink_smart-contracts.
    • General developer support: Ask in #dev-discussion.
    • Response time: Within 1 business day, usually faster.

    Join Discord

  • Matrix: Polkadot Developer Support

    • Who’s there: Parity, W3F, DevRel, and community contributors.
    • Response time: Within 1 business day, usually faster.
    • Topics: Polkadot SDK, runtime development, parachains, core Polkadot infrastructure, and Polkadot Products built with Parity's tools. For PCF-operated services, see Choose the Right Channel.
    • Bridged with Telegram (all messages synced).

    Join Matrix

Community Resources

  • Stack Exchange

    • Browse commonly asked technical questions.
    • Ask your own and get detailed responses from experienced devs.

    Visit Polkadot Stack Exchange

  • Reddit: r/Polkadot

    • General discussions and community perspectives.
    • Developer questions are welcome when tagged appropriately.

    Visit r/Polkadot

  • YouTube: @PolkadotNetwork

    • Developer tutorials.
    • Ecosystem interviews.
    • Event recordings and walkthroughs.

    Watch on YouTube

  • X (Twitter): Official Accounts

  • X (Twitter): Community Accounts

  • Polkadot Forum

    • Join community discussions around the direction of the ecosystem.

    Visit the Polkadot Forum

  • Polkassembly: OpenGov

    • Explore and vote on governance proposals for Polkadot and Kusama.
    • Help shape the future of the network.

    Explore on Polkassembly

  • Subsquare: OpenGov

    • Track, discuss, and vote on Polkadot OpenGov proposals.
    • Stay informed on governance activity across the network.

    Explore on Subsquare

AI Resources

  • AI Resources

    Access documentation structured and optimized for use with large language models (LLMs) and AI tools. These resources help build AI assistants, power code search, or enable custom tooling trained on Polkadot’s documentation.

    Access LLM Files

Last update: October 7, 2026
| Created: July 15, 2025